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Can not launch game , keeps crashing

Discussion in 'Help & Support' started by scrzlm, Mar 27, 2020.

  1. scrzlm

    scrzlm Member

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    I just bought game , can not even launch , I seen many people have same problems ,
     

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  2. Jules

    Jules Developer Staff Member

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    Hi scrzlm, welcome to the game! We're an indie team and don't have a dedicated technical support team. One of our engineers, @EpvpDani, can follow up with you on Monday.
     
  3. EpvpDani

    EpvpDani Developer Staff Member

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    Hey, sorry to hear about your issues, do you mind sharing what OS/Hardware you use?
     
  4. Feikund

    Feikund Member

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    Hi:
    I downloaded the game today and as I open it, after the autoattack logo, screen stays black. I can hear the music of the game but i can´t do anything. I can move the mouse and see the mouse icon, hear the music but game won´t start. Any help?

    Thank you
     

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  5. EpvpDani

    EpvpDani Developer Staff Member

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    Hey, did you try to reinstall the game yet or verifying your game files? https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
     
  6. Feikund

    Feikund Member

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  7. Jules

    Jules Developer Staff Member

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    Reinstalling drivers might fix it, but if not, there's a good chance your computer doesn't meet the specs to run the game. Sorry about that.