1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Connecting from Russia (unkown ssl or various other connection errors)

Discussion in 'Known Bugs & Fixes' started by EpvpDani, Apr 26, 2018.

  1. EpvpDani

    EpvpDani Developer Staff Member

    Messages:
    693
    Likes Received:
    237
    Trophy Points:
    43
    Description: When logging in the connection fails in some way. Currently the known error codes are:
    • Error[400]: ServerUnavailable PlayFabError(ServiceUnavailable, Unknown SSL protocol error in connection to 9092.playfabapi.com:443, 400 BadRequest)
    • Connection to Login Server Timed out - please restart the client
    • error:140770FC SSL23_GET_SERVER_HELLO:unknown protocol
    • Could not resolve host:9092.playfabapi.com
    Possible Solution 1:
    Follow those instructions to switch from your local DNS to either the public google or cloudflare DNS.

    You can choose whichever you prefer:
    After you followed the steps flush your DNS cache:
    1. Hit the windows and "R" key on your keyboard. This will open the run prompt
    2. Enter "cmd" and hit enter
    3. In the command prompt (black terminal window) type "ipconfig /flushdns" and press enter
    The result after flushing the dns should look like this:
    [​IMG]

    From now on you should be able to play Legiontd2 again without changing anything.

    Possible Solution 2:
    Use a VPN (various instructions can be found online)

    Let us know if this helped

    We're sorry this is happening. Unfortunately, there's nothing we can do to resolve it. This is the fault of the Russian government blocking Telegram in Russia, which resulted in millions of IPs addresses being blocked, including Amazon AWS. Our servers rely on Amazon AWS, so that means sometimes your internet service provider will block your connection to our server, which prevents you from playing. If other games work, it either means they don't use Amazon AWS or they just got lucky with not having their server IP addresses blocked. If you don't believe us, read this official PlayFab (owned by Microsoft) response: https://community.playfab.com/quest...-some-players-getting-playfaberrorservic.html
     
    Last edited by a moderator: Sep 25, 2019
    Jules likes this.
  2. 2Stoned2Play

    2Stoned2Play Member

    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    For me it doesnt work
     
  3. EpvpDani

    EpvpDani Developer Staff Member

    Messages:
    693
    Likes Received:
    237
    Trophy Points:
    43
    Are you connecting from russia and did all the steps without skipping any?
    If you're not connecting from russia it might be a temporary issue
     
  4. Robert Mends

    Robert Mends Member

    Messages:
    93
    Likes Received:
    47
    Trophy Points:
    18
    VPN works, Google DNS doesn't.
     
  5. Robert Mends

    Robert Mends Member

    Messages:
    93
    Likes Received:
    47
    Trophy Points:
    18
    UPD: Game works without VPN now, must have been a temporary issue like the last one.
     
  6. Jules

    Jules Developer Staff Member

    Messages:
    1,742
    Likes Received:
    2,053
    Trophy Points:
    113
    One suggestion from a player:
    2018-09-28_12h28_52.png
    2018-09-28_12h28_58.png
     
  7. Driv

    Driv Member

    Messages:
    2
    Likes Received:
    3
    Trophy Points:
    3
    15.08.2019 on MTC internet provider at South Russia appears same issue with infinite login to Login server at game start.
    DNS changes ddnt helps, so for unluckers who faced same thing there is only way to play the game - VPN servers.
    I think its result of our goverment's war vs Telegram