Final Update on Launch Server Issues & Compensation

Discussion in 'Announcements' started by Jules, Dec 6, 2017.

  1. Jules

    Jules Developer Staff Member

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    Hey all!

    Just wanted to give a final update on the server issues that we experienced in the first week after the game released.

    Server Stability
    As you probably noticed, things are quite stable. There's always room for improvement, but launch server issues are officially resolved. You should be able to log in and play Legion TD 2 consistently.

    Name Issues
    A small percent of players have missing or incorrect names. Type /resetname in Global Chat to change your name. If your desired name is taken, pick your second favorite name for now. We'll give out another name-reset next week. If you still have issues, post in the Help & Support forum.

    Future Improvements
    Right now, we estimate that the servers can accommodate 10,000 concurrent players. Legion TD 2 currently has 35,000 players, 12,500 daily players, and a peak CCU of 3,500. We’ll continue making improvements so that servers stay stable as the playerbase grows.

    Compensation
    As a small token of appreciation for your patience and support, we’re going to do the following for one week (December 8 - December 15):
    • Increase the rate of card drops by 100%
    • Increase the amount of essence you earn by 50% (can be used later on cosmetics, guilds, name changes, etc.)
    • Increase the amount of XP you earn by 50% (used to level up, which unlocks normal games, mastermind, avatars, guilds, enchantments, etc.)
    This type of compensation is not something we plan to do often. We specifically designed these systems in a way that we believe is best for the progression, fun, and longevity of the game. With that said, we know we dropped the ball with the launch server issues, and this is our best way to say sorry.

    Steam Reviews
    We received hundreds of negative reviews on Steam due to the server issues, the vast majority of which came from players with 0 hours of actual gameplay. For a 2-man indie studio, player reviews are critical for helping the game grow. We hope you will consider reversing your negative review. If you still believe we deserve the negative review, you have every right to keep it.

    Thank you to everyone for your support as we continue making Legion TD 2 the best game it can be. If you're curious about what our current priorities are, check out our Major Features Priority List. We work on the game every day and release patches every week.

    Sincerely,
    Lisk and Jules
     
    Last edited: Dec 6, 2017
    EndOfFears, Adry, Talerius and 4 others like this.