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Game crash/freeze

Discussion in 'Help & Support' started by SMOG, Jan 9, 2021.

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  1. SMOG

    SMOG Member

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    Game crash/freeze every game party
     

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    SMOG, Jan 9, 2021
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  2. Jules

    Jules Developer Staff Member

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    Hi SMOG. Sorry that's happening. Can you answer the following:

    1. When was the last time you were able to play without the game crashing?
    2. How often does the game crash?
    3. Is there a certain situation it seems to crash?
    4. Did anything change about your computer or your behavior since the last time you were able to play without the game crashing?
     
    Jules, Jan 11, 2021
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  3. SMOG

    SMOG Member

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    hi

    1.that is part of being a blessed year.
    2.the game crashes at every game party.
    3.at least it happens in wave 1-10.
    4.nothing has changed on my computer.
     
    SMOG, Jan 12, 2021
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  4. Jules

    Jules Developer Staff Member

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    Please try reinstalling the game.

    To confirm, it started happening this year and never happened before?

    It happens every game?

    Sorry, but what is a "game party?"
     
    Jules, Jan 12, 2021
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  5. SMOG

    SMOG Member

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    I reinstalled it, unfortunately without success.
    I played it again last year and it kept crashing. yes in every game session.
    in 2019 i never had the problem.
     
    SMOG, Jan 13, 2021
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  6. Jules

    Jules Developer Staff Member

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    @EpvpDani, can you take a look when you have chance and see if you have any suggestions or educated guesses?
     
    Jules, Jan 13, 2021
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  7. SMOG

    SMOG Member

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    already done, thanks
     
    SMOG, Jan 19, 2021
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