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Make it clearer for new players what the requirements for playing normal are

Discussion in 'Major Bugs' started by jitsuc4, Jul 6, 2018.

  1. jitsuc4

    jitsuc4 Member

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    As per discord it seems it's not clear enough to new players when they can play normal games. So I think it might be nice to state that somewhere in the client.

    Perhaps as a checklist when hovering the normal queue or beneath the icon, where it ticks off the requirements you've already fulfilled as an indicator on what's left.

    I assume it's playing a couple of the tutorial and reaching level 3, but as Robert Mends above described, there seems to be something else that has to be done? Do you need to win casual games? Or did it maybe bug out for those people and they should've been able to queue for normal already? Anyway, from a user's perspective it seems unclear what the current status is.
     
    Themryon likes this.
  2. Lisk

    Lisk Director Staff Member

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    Something like this is already implemented, but maybe it's a bug that they can't play at level 3. Might be useful to have a screenshot and/or logs from one of these players.
     
  3. Lisk

    Lisk Director Staff Member

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    Also moved this to bugs.
     
  4. Robert Mends

    Robert Mends Member

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    Another situation happened for GhostlySyn:

    As they describe it, when trying to play Normal, they get no rating changes. Furthermore, they queue Normal games, get placed in Casual instead, they tried 2 Normal games yesterday and one today.

    Their LTDStats profile reports them being in Casual games: https://ltdstats.com/profile?player=GhostlySyn

    The quote below might be important info also:

     
    Last edited: Jul 12, 2018
  5. Lisk

    Lisk Director Staff Member

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    Thanks for the detailed description. I will have a fix for the patch going out today!
     
    Jules likes this.