We recently had a perma-ban of a top player in this game, which, as the devs have admitted, was a screw-up. The first reference there was to the TOS, which contains the following clause: Spoiler: TOS 7A ii 7. Service Availability and Termination a) You acknowledge that: ii) AutoAttack Games has absolute and sole discretion to immediately terminate or restrict access to the Services, or any portion of the Services, including any and all Accounts, at any time, for any reason, without Notice and without liability to you; In other words, at the moment, the developers are allowed to permanently ban you from the game without reason or explanation. I won't go into the judicial part of this, whether it is even allowed to take away something someone has bought from you without reason. You might say, this is judicial and the moderators won't in practice ban anyone without reason, but if that is true, that is only more reason to remove this article, since it only scares people for something that won't be done. Another reason to remove this article is the response of the devs to their perma-ban of the player: My request would be to either completely remove article 7aii from the TOS, or adjust it so that you cannot be banned 'at any time, for any reason, without Notice and without liability to you', but only for violating the code of conduct in a severe way, or misbehaving in another way so that there is no more option than to terminate you from the service.