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Reporting bugs & finding your game logs

Discussion in 'Bug Reports' started by Jules, Apr 7, 2017.

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  1. Jules

    Jules Developer Staff Member

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    Reporting a bug:
    1. Write an informative title with [game version number] at the beginning.
    2. Attach your game logs. If you need help finding them, see the guide below.
    3. Describe the bug in as much detail as possible, including how frequently it happens.
    4. If possible, include step-by-step instructions on how to reproduce the bug. If the bug can be reproduced, we can fix it much faster.
    5. If possible, attach any screenshots or videos of the bug. Here's a simple guide on how to set up automatic video recording.
    Finding your game logs:

    Windows
    1. Right click Legion TD 2 in Steam and select Properties.
    2. Select Local Files then Browse Local Files.
    3. Browse to Legion TD 2 > Dev > Logs > [date] and find the .zip file from the game in which you encountered the bug.
    4. Attach the zipped file to your forum post.
    If needed, see this guide with pictures.

    Mac OSX
    1. Right click Legion TD 2 in Steam and select Properties.
    2. Select Local Files then Browse Local Files.
    3. Go up one folder (Press Command+Up)
    4. Find the .zip file from the game in which you encountered the bug.
    5. Attach the zipped file to your forum post.
     
    Last edited: Dec 5, 2019
    Jules, Apr 7, 2017
    Next Staff Post #1
    Curing, Passenheimer, Curti and 1 other person like this.
  2. Lisk

    Lisk Director Staff Member

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    Updated with Mac OSX guide.
     
    Lisk, Sep 11, 2017
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  3. sax

    sax Member

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    after after many times beeing stuck on the "connecting to lobby server"screen i finally got in.
    it didtn ask me to enter a playername ... got named "null"
    since my hd4000 on this notebook isnt to good, i went to the options, the gafics were set to "ultra" by default. the colors went wild as i wanted to click on the "ultra" to change it, then the game didnt respond, so i killed the process.

    now i cant get threw again @ "connecting to lobby server"
     

    Attached Files:

    Last edited: Nov 20, 2017
    sax, Nov 20, 2017
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  4. Tonnes

    Tonnes Member

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    As requested the log files ;)
     

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    Tonnes, Nov 22, 2017
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  5. ML Artjom

    ML Artjom Member

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    hope the right file :)
     

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    ML Artjom, Nov 22, 2017
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  6. Saber

    Saber Member

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    As requested
     

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    Saber, Nov 24, 2017
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  7. Draynor

    Draynor Member

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    Hard lagg after wave 8/9
     

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    Draynor, Nov 24, 2017
    Next Staff Post #7
  8. AcranaX

    AcranaX Member

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    hard lags from the beginning
     

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    AcranaX, Nov 24, 2017
    Next Staff Post #8
  9. AcranaX

    AcranaX Member

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    totally laggy from the begining
     

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    AcranaX, Nov 24, 2017
    Next Staff Post #9
  10. EwIdz

    EwIdz Member

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    Log files :
     

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    EwIdz, Nov 24, 2017
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  11. AcranaX

    AcranaX Member

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    game didnt even start. only workers to buy
     

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    AcranaX, Nov 24, 2017
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  12. GamingHugz

    GamingHugz Member

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    When I tried to reconnect i needed to que up again and got in a new match, when i tried to reconnect to this because i had to restart again in order of the blackscreen bug i was stuck in the first match again
     

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    GamingHugz, Nov 29, 2017
    Next Staff Post #12
  13. Lisk

    Lisk Director Staff Member

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    Please make separate threads for bug reports - it is hard to handle them here - thanks!
     
    Lisk, Dec 1, 2017
    #13
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