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Reporting bugs & finding your game logs

Discussion in 'Bug Reports' started by Jules, Apr 7, 2017.

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  1. Jules

    Jules Developer Staff Member

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    Reporting a bug:
    1. Write an informative title with [game version number] at the beginning.
    2. Describe the bug in as much detail as possible.
    3. Attach your game logs and, if you experienced a game crash, your crash files.
    4. If possible, include step-by-step instructions on how to reproduce the bug.
    5. If possible, attach any screenshots or videos of the bug.
    Finding your game logs and crash files:

    Windows
    1. Right click Legion TD 2 in Steam library > Manage > Browse Local Files
    2. Browse to Legion TD 2 > Dev > Logs > [date you experienced bug] <-- zip this folder and attach it to your forum post
    3. If you experienced a game crash, browse to Legion TD 2 > [date you experienced crash] <-- zip this folder and attach it. If there is no folder, browse to Legion TD 2 > Legion TD 2_Data and attach your output_log.txt
    2020-03-24_12h08_16.png

    Mac
    1. Right click Legion TD 2 in Steam library and select Properties
    2. Select Local Files then Browse Local Files.
    3. Go up one folder (Press Command+Up)
    4. Find the folder [date you experienced bug] <-- zip this folder and attach it to your forum post
    5. If you experienced a game crash, browse to Legion TD 2 > [date you experienced crash] <-- zip this folder and attach it
     
    Last edited: Mar 24, 2020
    Jules, Apr 7, 2017
    Next Staff Post #1
    Curing, Passenheimer, Curti and 1 other person like this.
  2. Lisk

    Lisk Director Staff Member

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    Updated with Mac OSX guide.
     
    Lisk, Sep 11, 2017
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  3. sax

    sax Member

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    after after many times beeing stuck on the "connecting to lobby server"screen i finally got in.
    it didtn ask me to enter a playername ... got named "null"
    since my hd4000 on this notebook isnt to good, i went to the options, the gafics were set to "ultra" by default. the colors went wild as i wanted to click on the "ultra" to change it, then the game didnt respond, so i killed the process.

    now i cant get threw again @ "connecting to lobby server"
     

    Attached Files:

    Last edited: Nov 20, 2017
    sax, Nov 20, 2017
    Next Staff Post #3
  4. Tonnes

    Tonnes Member

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    As requested the log files ;)
     

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    Tonnes, Nov 22, 2017
    Next Staff Post #4
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  5. ML Artjom

    ML Artjom Member

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    hope the right file :)
     

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    ML Artjom, Nov 22, 2017
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  6. Saber

    Saber Member

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    As requested
     

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    Saber, Nov 24, 2017
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  7. Draynor

    Draynor Member

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    Hard lagg after wave 8/9
     

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    Draynor, Nov 24, 2017
    Next Staff Post #7
  8. AcranaX

    AcranaX Member

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    hard lags from the beginning
     

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    AcranaX, Nov 24, 2017
    Next Staff Post #8
  9. AcranaX

    AcranaX Member

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    totally laggy from the begining
     

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    AcranaX, Nov 24, 2017
    Next Staff Post #9
  10. EwIdz

    EwIdz Member

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    Log files :
     

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    EwIdz, Nov 24, 2017
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  11. AcranaX

    AcranaX Member

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    game didnt even start. only workers to buy
     

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    AcranaX, Nov 24, 2017
    Next Staff Post #11
  12. GamingHugz

    GamingHugz Member

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    When I tried to reconnect i needed to que up again and got in a new match, when i tried to reconnect to this because i had to restart again in order of the blackscreen bug i was stuck in the first match again
     

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    GamingHugz, Nov 29, 2017
    Next Staff Post #12
  13. Lisk

    Lisk Director Staff Member

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    Please make separate threads for bug reports - it is hard to handle them here - thanks!
     
    Lisk, Dec 1, 2017
    #13
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